Terms of Service

Effective Date: 11/07/2025

Welcome to Apneehatti! By using our website (www.apneehatti.com) or any of our services, you agree to be bound by the following Terms of Service. Please read them carefully.

1. About Us

Apneehatti is an online platform offering authentic Himalayan products including food, wellness items, and handicrafts. We work closely with local farmers, artisans, and small producers.

2. User Agreement

By accessing our platform, you confirm that you are at least 18 years old or using it under guardian supervision. Your use of this site means you accept these terms.

3. Account & Information

  • Provide accurate and true details
  • Keep your login credentials private
  • You are responsible for all activity under your account
  • We reserve the right to suspend accounts for misuse or false information.

4. Products & Pricing

  • We aim to provide accurate product details, but slight variations may occur due to handmade or natural processes.
  • Prices are subject to change without notice.
  • All prices are final at the time of order placement.

5. Orders & Payment

  • Orders are confirmed only after successful payment.
  • We accept payments via secure third-party gateways.
  • Apneehatti may cancel orders at its discretion.

6. Shipping

  • We deliver across India. Delivery charges and timelines are shown at checkout.
  • Delays may occur due to external factors.
  • Ensure your shipping address is correct.

7. Returns & Cancellations

  • Refer to our Return & Refund Policy.
  • Cancellations are accepted only before shipping.
  • Perishable/custom products may not be eligible for return.

8. Intellectual Property

All content (text, images, logos) belongs to Apneehatti or is used with permission. You may not reproduce or use any content without written approval.

9. Prohibited Use

  • Violate laws
  • Spread false or harmful content
  • Infringe on rights of others
  • Access restricted areas

10. External Links

Our site may include links to other websites. We are not responsible for their content, policies, or services.

11. No Warranties

All services and products are offered "as is" without any warranties. We do not guarantee error-free or uninterrupted service.

12. Limitation of Liability

Apneehatti is not responsible for any losses, damages, or interruptions arising from use of our platform.

13. Indemnity

You agree to hold Apneehatti harmless from any claims or issues arising from your use of our site or violation of these terms.

14. Legal Jurisdiction

These terms are governed by Indian law. Any disputes will be under the jurisdiction of courts in Dharamshala, Himachal Pradesh.

15. Policy Updates

We may revise these terms anytime. Continued use of the site implies acceptance of the changes.

16. Contact Us

📧 Email: support@apneehatti.com

📞 Phone: +91 7876752516

📍 Address:
Apneehatti
Bhagsunag Road, Opposite Hotel Green,
McLeod Ganj, Dharamshala,
Himachal Pradesh – 176219